1. General Refund Policy
- Refunds are subject to the cancellation policies of the respective service providers (hotels, cruises, transport, and activities).
- Refund requests must be made through our official email: [email protected].
- Processing fees may be deducted from the total refundable amount.
2. Eligibility for Refunds
Refunds may be applicable under the following conditions:
- Cancellations within the allowed period as per the service provider’s policy.
- Service unavailability due to provider cancellation or unforeseen circumstances.
- Duplicate transaction or payment errors caused by technical issues.
3. Non-Refundable Cases
Refunds will not be provided in the following cases:
- No-shows or failure to check-in at the booked service.
- Last-minute cancellations beyond the allowed cancellation period.
- Changes in personal plans, schedule conflicts, or incorrect bookings made by the user.
- Refund requests after the service has been availed.
4. Refund Process & Timeline
- Refund requests must be submitted via [email protected] with the booking details and reason for cancellation.
- The refund process may take 5-7 business days, depending on the payment method and bank processing time.
- Refunds will be processed to the original payment method used at the time of booking.
5. Partial Refunds & Deductions
- Some bookings may be eligible for partial refunds based on the cancellation terms of the service provider.
- Processing charges and service fees may be deducted from the refundable amount.
6. Force Majeure & Special Cases
In cases of natural disasters, political instability, or other force majeure events, refunds will be handled on a case-by-case basis in accordance with the policies of the service providers.
7. Modification & Amendments
- Booking Andaman reserves the right to modify this Refund Policy at any time without prior notice.
- Any changes will be updated on this page and will be effective immediately.
8. Contact Us
For any refund-related queries, you can reach out to us at:
Booking Andaman
Email: [email protected]
